Findhelp Information Services
Publicly funded institution · Toronto, Ontario · BN 118870666RR0001 · Organizations Relieving Poverty · website
Source: T3010 return, FPE 2024-03-31. Split of total expenditures ($7,399,938) as filed with the CRA.
Findhelp Information Services is a charitable organization based in Toronto, Ontario, classified by the CRA under organizations relieving poverty. It appears on the charity register the way hospitals, universities, and other publicly funded bodies do — to issue tax receipts — rather than as a donation-driven charity in the usual sense. In its fiscal year ending March 31, 2024, it reported $7.5M in revenue and $7.4M in expenditures.
Its funding that year was roughly 64% from government, 24% from other charities. Government funding is the majority of its budget. In 2024, 5 other registered charities reported granting it a combined $1.6M.
Compared with 1,618 poverty-relief institutions of similar size, its share of spending on mission — charitable programs plus grants to other charities — ranked above 16% of peers. Its highest-paid position fell in the $160,000–199,999 range. The charity reported 57 permanent full-time positions.
Revenue has grown substantially over its filings on record here, from $4.3M in 2020 to $7.5M in 2024. Its filed list of directors and trustees shows 6 names.
In its own words
1) 211 community connection: navigation and community crisis services (phone chat text email) connecting people to community social health and government services 2) online 211 portals: various regional and provincial public portals supporting a comprehensive bilingual database of community information social health and government services 3) employment ontario: find a service near you: the network of employment & training delivery organisations 5) victim support line/victim services directory: provides victims of crime with navigation and information supports including a current pro…
Ongoing-program description from its T3010 filing, verbatim.
The ledger, 2020–2024
| Year | Revenue | Spending | Programs | Fundraising | Gifts out | Net assets |
|---|---|---|---|---|---|---|
| 2024 | $7.5M | $7.4M | $5.9M | — | — | $1.2M |
| 2023 | $6.8M | $6.8M | $5.3M | — | — | $1.1M |
| 2022 | $6.3M | $6.1M | $5.6M | — | — | $1.1M |
| 2021 | $5.8M | $5.7M | $5.2M | — | — | $927K |
| 2020 | $4.3M | $4.1M | $3.5M | — | — | $808K |
Revenue printed in red where the year ran a deficit. Fiscal years by period end.
Money between charities, 2024
Received $1.6M from 5 charities:
As reported on the donors’ own T3010 qualified-donee schedules.
What it pays
Its ten highest-paid positions, by band:
- $160,000–199,9991 position
- $120,000–159,9992 positions
- $80,000–119,9996 positions
- $40,000–79,9991 position
- Permanent full-time positions57
- Total compensation, all staff$3.9M
Schedule 3 of its 2024 return. The CRA discloses bands, not names or exact salaries.
Directors & trustees (2024)
Tanya Rumble (director/past chair); Marc Gordon (director/chair); Michael Anhorn (director/treasurer); Renee Wilkinson-Owusu (director); Julie Sommerfreund (director/vice chair); Agnes Thomas (director).
As listed on its 2024 return.
Check the source
Every figure on this page is from Findhelp Information Services’s own T3010 filings, published by the Canada Revenue Agency. Verify against the CRA’s charities listing (search BN 118870666RR0001), or read how we compute the receipt.